Your EAP has a routing problem. Lullgrove fixes the intake gap.
Before a therapist ever takes the call, Lullgrove has already triaged urgency and matched the employee to the right level of care.
The true cost of a 3-week intake wait
A three-week wait for EAP intake isn't just frustrating, it's a compounding cost. CDC and WHO research on untreated anxiety and depression consistently points to the same pattern: the longer the gap between distress and care, the higher the eventual cost to both the individual and the organization.
That cost shows up in absenteeism, presenteeism, short-term disability claims, and turnover, all of which land on the HR and benefits budget before a single therapy session is booked. Lullgrove doesn't replace your EAP. It eliminates the dead zone between reaching out and getting routed.
Industry average from employee reaching out to first EAP intake call. Lullgrove routes in hours, not weeks.
Annual per-employee cost of untreated anxiety, per CDC/NAMI research, driven by absenteeism and reduced productivity.
Works alongside the benefits stack you already have
Lullgrove is designed as a complement to existing EAP coverage, not a replacement. It connects to the systems benefits teams already use.
Sync employee enrollment status automatically. No manual CSV uploads, no duplicate records.
When urgent routing surfaces a therapist, the appointment flow connects directly, no forwarding to a third-party scheduler.
An optional check-in surface that meets employees where they already work, no separate app to download or remember.
Utilization data that HR directors actually use
Monthly aggregate reports, anonymized, no PII, designed for a benefits review meeting, not a data science team.
Most EAP utilization reports are either too thin to act on (just a headcount of calls) or too granular to share without privacy risk. Lullgrove's monthly report is designed around one question: what should a benefits manager do differently next quarter?
- Check-in volume by month, trend visibility without individual tracking
- Triage distribution, how many urgent vs. moderate vs. mild routing decisions
- Care pathway uptake, are self-help programs being completed?
- Time to first care session, the number that actually matters
All data is aggregate and anonymized. Employers never see individual employee records.
Example anonymized report. All figures are illustrative.
See it in your benefits stack.
A 20-minute demo in Portland time, we'll walk through the triage flow, show the reporting dashboard, and answer your EAP integration questions.